How Do I Reset My Doorbell Camera?

Restart or factory reset Nest photographic camera or doorbell

Differences between restart and manufacturing plant reset

Restarting and factory resetting your Google Nest camera or doorbell will have dissimilar results.

Restart: This keeps all your settings, and information technology should reconnect to the aforementioned Wi-Fi network. This is helpful if it ever becomes frozen, has trouble connecting to the cyberspace, or isn't working commonly.

Factory reset: This erases all your personalized settings, deletes the entire video history, and restores the factory default settings. It won't automatically reconnect to WI-Fi, and you'll need to ready it up over again.

Restart

Nest Cam Indoor (wired)

Locate the reset pin between the cord and the support arm.
Printing the pin one time (you tin can use an unfolded paperclip or a thumbtack).
Your camera will restart, and the status light will exist steady, solid white.

Nest Cam (battery) or Nest Cam with Floodlight

Locate the reset push button on the dorsum of the camera.

Tip: The reset button on the Nest Cam (bombardment) is located on the back of the camera caput.
Printing and concord for v seconds.
Your camera volition restart, and the status light will exist steady, solid white.

Nest Cam, Nest Cam IQ, or Dropcam

Disconnect your photographic camera from power by unplugging the ability adapter from the electrical outlet.
Wait ten seconds.
Plug the power adapter back into an outlet. Your camera volition restart.

Nest Doorbell (battery)

Locate the reset pivot hole on the back of the doorbell.

Tip: The reset pivot on the Nest Doorbell (battery) is located below the USB port on the back of the doorbell.
Printing and concord for five seconds.
Your doorbell will restart, and the status light will be steady, solid white.

Nest Doorbell (wired)

If your doorbell is connected to your habitation'south doorbell wires:

Insert the release tool into the hole at the bottom of your doorbell to remove it from its base. You can likewise use a newspaper clip or thumbtack.

Tip: Don't unscrew the wires attached to the back of your doorbell.

Use the release tool to concord down the button on the back of your doorbell for about ten seconds. Your doorbell will restart.

Tip: The hole for this push button is located near the superlative.

If your doorbell is continued to the power adapter:

Disconnect your doorbell from power by unplugging the ability adaptor from the electrical socket.
Wait 10 seconds.
Plug the power adaptor back into a socket. Your doorbell will restart.

Manufacturing plant reset

Before you mill reset

Of import: Because a manufacturing plant reset permanently erases the items listed below, we don't recommend doing it until you've tried restarting your camera and other troubleshooting options.

Here's what'll happen after you mill reset your photographic camera or doorbell:

Your camera's personalized settings volition revert to default settings.
Your camera'due south entire video history and snapshots volition exist deleted. Once your video history and snapshots are deleted, they're gone forever. They cannot exist recovered. We practise non proceed backups.

Note: If you want to salvage any video footage before you perform the factory reset, create video clips or timelapses and download the files to your phone or figurer.

Your camera volition forget the Wi-Fi network proper name and password, and will be "Offline" in the app.

For cameras with 1st gen Nest Aware subscriptions

If your camera has a 1st gen Nest Aware subscription and you program to become rid of your photographic camera or add it to a new account, cancel your subscription earlier you manufacturing plant reset. Canceling the subscription volition remove subscription-simply features like Action Zones and delete the entire video history.

If you lot programme to continue using your camera or doorbell with the same account, you practise not demand to cancel the subscription before you factory reset.

Nest Cam (wired)

Remove your camera from the app

Note: Your camera needs to be connected to Wi-Fi for it to be removed from the app and manufactory reset.

Open the Abode app or the Nest app.
Tap the camera that you want to reset.
- Tip: To help restore your settings after resetting your camera, write downward or take a screenshot of your camera settings.
Tap Settings Remove device Confirm.
If you're giving your camera to someone else, you're washed. If you want to reconnect your camera to the app, merely get through photographic camera setup in the app once more.

Use the reset button

Locate the reset hole on the bottom of the camera head. Information technology'south betwixt the ability string and the camera cervix.
Insert a newspaper clip, thumbtack or like into the hole. Printing and hold downward.
- At 10 seconds, the status light will glimmer yellow four times, and yous'll hear a countdown tone.
- At 12 seconds, the condition light will be solid xanthous. When the camera begins resetting, you'll hear a confirmation tone.
Release the button. Your camera volition restore to its manufactory settings.
Later the mill reset, your camera will appear as "Offline" in the app until you remove it.

Nest Cam (battery) or Nest Cam with Floodlight

At that place are ii ways to factory reset your Nest Cam (battery) or Nest Cam Floodlight:

Remove the camera from the app

Open up the Home app or the Nest app.
Tap the photographic camera that you want to reset.
- Tip: To help restore your settings afterward resetting your camera, write downward or have a screenshot of your photographic camera settings.
Tap Settings Remove device Confirm.
If you're giving your camera to someone else, yous're washed. If y'all want to reconnect your camera to the app, simply go through camera setup in the app once more.

Use the reset button

Locate the reset button on the dorsum of the camera.

Tip: The reset button on the Nest Cam (battery) is located on the back of the camera head.
Press and concord the button:
- At 10 seconds, the status light will blink yellowish four times, and you'll hear a countdown tone.
- At 12 seconds, the status light will be steady, solid yellow while the camera starts the factory reset, and you'll hear a confirmation tone.
Release the button. Your camera will restore to its factory settings.
After the factory reset, your camera volition announced as "Offline" in the app until yous remove it.
To remove information technology from the app, open the app, tap on the device, then tap Settings Remove device Confirm.

Nest Cam or Dropcam

Nest Cam IQ Indoor or Outdoor

Earlier you begin, you lot'll need to be near your camera then you can press the reset button.Y'all can't perform a factory reset in the Nest app. You lot'll need a small-scale unfolded paperclip or thumbtack. Yous might also need to grab a step stool if it's installed somewhere difficult to reach.

Observe the reset button on your camera

Brand sure your camera is plugged in and powered on before continuing.
- Tip: To help restore your settings after resetting your photographic camera, write down or take a screenshot of your camera settings.
Press and concord your photographic camera'due south reset push with the paperclip or thumbtack. When the light band starts spinning blue, release the button. Your photographic camera'south lights will turn off while it'due south resetting.
- Note: If you want to cancel the factory reset, release the button while the light is spinning yellow.
The manufactory reset is complete when your camera chimes and the light ring starts slowly pulsing blue.
Afterwards the manufacturing plant reset, your camera volition announced "Offline" in the app until until you remove it.
To remove it from the app, open the app, so tapSettings Remove device Confirm.
If you're giving your camera to someone else, you're done. If yous want to reconnect your camera to the app, simply become through camera setup in the app again.

Nest Doorbell (battery)

Locate the reset pivot hole on the back of the doorbell.

Tip: The reset pivot on the Nest Doorbell (battery) is located below the USB port on the back of the doorbell.
Insert and hold the pin (yous tin use an unfolded paperclip or a thumbtack):
- At 10 seconds, the condition light volition blink yellowish four times, and you'll hear a inaugural tone.
- At 12 seconds, the condition lite will exist steady, solid yellow while the doorbell starts the manufactory reset, and you'll hear a confirmation tone.
Release the push. Your doorbell will restore to its manufactory settings.
After the factory reset, your doorbell will appear every bit "Offline" in the app until y'all remove it.
To remove information technology from the app, open the app, and then tap Settings Remove device Ostend.

Nest Doorbell (wired)

Earlier you begin, yous'll need to be near your wired Nest doorbell so you tin can press the reset buttons. You lot tin't perform a factory reset in the Nest app.

To remove your doorbell from its base, insert the release tool into the hole at the bottom of your doorbell. Yous tin also utilise an unfolded paperclip or a thumbtack.
- Tip: Don't unscrew the wires attached to the back of your camera.
Hold down two buttons on your doorbell for nigh x seconds:
- Concord down the reset pin on the back (insert the release tool or paperclip into the hole near the superlative).
- At the same time, hold down the big doorbell button on the forepart.
Your doorbell volition chime and its light ring will start spinning blue, then wink yellow, and and so all the lights will turn off. Release the two buttons.
The factory reset is complete when your camera chimes and the light ring starts slowly pulsing blue.
After the factory reset, your doorbell will appear as "Offline" in the app until yous remove it.
To remove it from the app: open up the app, and then tap Settings Remove deviceOstend.
If you're giving your camera to someone else, you're washed. If y'all want to reconnect your camera to the app, simply go through camera setup in the app once again.